delman567 Privacy Policy

Introduction

This Privacy Policy ("Policy") describes how delman567 ("delman567", "we", "us" or "our") collects, uses, stores, shares and protects personal information provided by users ("User", "you" or "your") who access or register on the delman567 online gaming information and entertainment platform available at https://delman567.cam ("Platform").

delman567 is an English-language platform designed for adult users in Malaysia, providing casino category information, sports betting education, responsible-gambling resources and MYR payment guidance. Processing personal data is necessary to deliver these services, comply with applicable obligations and maintain account security.

By accessing the Platform, creating an Account or otherwise interacting with delman567 services, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal information as described herein. If you do not agree to this Policy, you must not use the Platform.

Definitions

The following definitions apply throughout this Policy unless context expressly requires otherwise:

• "Personal Data" means any information relating to an identified or identifiable natural person, including name, identification number, contact details, financial information and technical identifiers.
• "Processing" means any operation performed on Personal Data, including collection, storage, organisation, retrieval, use, disclosure or deletion.
• "Controller" means delman567 in its capacity as the entity that determines the purposes and means of Processing Personal Data obtained through the Platform.
• "Processor" means any third-party service provider that processes Personal Data on behalf of delman567 under a written data-processing agreement.
• "KYC" means Know Your Customer, the identity and document verification process required to confirm user eligibility, age and payment method ownership.
• "Cookie" means a small text file placed on a User's device by the Platform to support functionality, preference retention, analytics and security.
• "Sensitive Data" means Personal Data revealing racial or ethnic origin, health conditions, biometric identifiers or financial account credentials, which receives heightened protection under this Policy.

Data We Collect

delman567 collects Personal Data through several means depending on how you interact with the Platform. The categories of data collected are described in the table below.

delman567 does not intentionally collect Sensitive Data beyond what is strictly necessary for mandatory verification purposes. Users should not include unsolicited health, religious or biometric information in any communication or document submission.

How We Use Your Data

delman567 processes Personal Data only for the following defined purposes:

• Account management: Creating, maintaining and securing registered user accounts, including credential authentication and session management.
• Identity verification: Conducting KYC checks to confirm age (21 and above), identity, residential details and payment method ownership as required for responsible-gambling compliance and fraud prevention.
• Payment processing: Facilitating MYR deposits and withdrawals through supported channels including Maybank, CIMB, Public Bank, Hong Leong, FPX, DuitNow, Touch 'n Go eWallet and Boost.
• Customer support: Responding to account enquiries, technical issues, withdrawal questions and dispute resolution requests received via live chat, email or other support channels.
• Responsible gambling: Monitoring account activity to identify patterns consistent with problem gambling, applying user-requested limits and supporting self-exclusion requests.
• Security and fraud prevention: Detecting, investigating and mitigating unauthorised account access, payment fraud, bonus abuse and other prohibited conduct.
• Legal and regulatory compliance: Fulfilling obligations under applicable anti-money-laundering, counter-terrorism financing and data-protection frameworks.
• Platform improvement: Analysing aggregated, anonymised behavioural data to improve navigation, content relevance and user experience without identifying individual users.
• Communications: Sending service-critical notifications such as account verification, transaction confirmation, policy update notices and responsible-gambling reminders. Promotional communications will only be sent where a separate consent basis exists.

Legal Basis for Processing

delman567 relies on the following legal bases for processing Personal Data, applied on a purpose-by-purpose basis:

• Contractual necessity: Processing required to fulfil obligations under the Terms and Conditions accepted by the User at registration, including account creation, payment processing and KYC verification.
• Legal obligation: Processing required to comply with applicable laws, including anti-money-laundering regulations, mandatory identity checks and data-retention requirements imposed by competent authorities.
• Legitimate interests: Processing conducted to pursue delman567's legitimate business interests in fraud prevention, security monitoring and Platform improvement, provided such interests are not overridden by the User's fundamental rights and freedoms.
• Consent: Processing for optional communications or non-essential analytics cookies, where explicit consent is obtained separately and can be withdrawn at any time without affecting the User's ability to use the Platform.

Data Sharing & Disclosure

delman567 does not sell, rent or otherwise trade Personal Data to third-party advertisers, marketing networks or data brokers under any circumstances.

Personal Data may be shared only with the following categories of recipients, strictly on a need-to-know basis and subject to contractual confidentiality and security obligations:

• Payment service providers: Malaysian and international payment processors including FPX-connected banks, DuitNow operators, e-wallet providers (Touch 'n Go, Boost, GrabPay) and cryptocurrency network intermediaries, to the extent required to process transactions.
• Identity verification partners: Third-party KYC technology providers engaged to authenticate documents and confirm user identity. Verification data is processed under strict data-processing agreements.
• Technology infrastructure providers: Cloud hosting, content delivery and platform infrastructure partners that process data solely as Processors under delman567 instruction and may not use that data for their own purposes.
• Legal and regulatory authorities: Competent courts, government agencies, law enforcement bodies or regulatory authorities when delman567 is legally required or permitted to disclose data.
• Professional advisers: Lawyers, auditors and compliance consultants engaged under appropriate confidentiality obligations.

In the event of a business transfer, merger or acquisition involving delman567, Personal Data held at that time may be transferred to the acquiring entity, subject to the same protections described in this Policy. Registered users will be notified in advance of any such transfer where practically possible.

Cookies & Tracking Technologies

delman567 uses cookies and similar technologies to support Platform functionality, maintain session security, remember user preferences and collect aggregated analytics. The following categories of cookies may be placed on your device:

• Strictly necessary cookies: Essential for core Platform operation including login session maintenance, security token management and fraud-prevention checks. These cannot be disabled without disrupting basic functionality.
• Functional cookies: Retain preferences such as language selection, display settings and previously entered navigation choices to improve usability across sessions.
• Analytics cookies: Collect anonymised data on page visits, navigation paths and feature interactions to help delman567 understand how the Platform is used and identify improvements. No individual user is identified by these cookies.
• Security cookies: Help detect and mitigate bot activity, credential-stuffing attacks and suspicious session behaviour.

delman567 does not deploy third-party advertising or cross-site tracking cookies. Users may manage cookie preferences through their browser settings. Blocking strictly necessary cookies may impair the ability to use certain Platform features, including account login.

Data Retention

delman567 retains Personal Data for as long as necessary to fulfil the purposes described in this Policy, subject to the following retention principles:

• Active account data is retained for the duration of the account relationship and for a reasonable period thereafter to handle pending transactions, disputes or regulatory enquiries.
• KYC and identity verification documents are retained for the minimum period required by applicable anti-money-laundering and Know Your Customer regulations, which may extend beyond account closure.
• Transaction records in MYR and related financial documentation are retained in accordance with Malaysian financial record-keeping obligations and applicable international standards.
• Support communications and dispute-related records are retained for a period sufficient to resolve any claim that might arise from the relevant interaction.
• Analytics data in anonymised, aggregated form may be retained indefinitely for Platform improvement purposes, as it no longer constitutes Personal Data once fully anonymised.

Upon the expiry of the applicable retention period, Personal Data will be securely deleted or irreversibly anonymised. Users may request early deletion where no legal retention obligation applies — see Section 10 for User Rights details.

Data Security

delman567 implements appropriate technical and organisational security measures commensurate with the risk profile of the data held. Current measures include, but are not limited to:

• TLS/SSL encryption for all data transmitted between user devices and Platform servers.
• Encryption at rest for sensitive Personal Data and financial records stored on Platform infrastructure.
• Role-based access controls limiting delman567 staff access to Personal Data on a strict need-to-know basis.
• Regular penetration testing and vulnerability assessments of Platform components.
• Incident response procedures designed to detect, contain and report data breaches within applicable regulatory timeframes.
• Ongoing staff training on data-protection obligations and secure handling practices.

User Rights

Subject to applicable law and certain legal exceptions, registered delman567 users hold the following rights with respect to their Personal Data. To exercise any of these rights, contact delman567 support using the details in Section 14.

delman567 will respond to verified rights requests within a reasonable period. Identity confirmation may be required before a request is actioned. Where a request is refused, delman567 will explain the basis for the refusal and advise on available remedies.

Children & Minors

The delman567 Platform is strictly intended for adults aged 21 and above. delman567 does not knowingly collect Personal Data from any person under the age of 21. If we become aware that Personal Data has been collected from a minor, that data will be deleted promptly and the associated account will be closed.

Adults who allow minors to access their devices or accounts bear responsibility for preventing minors from accessing gambling-related content. delman567 encourages the use of device-level parental controls in any household where children are present. If you believe a minor has provided Personal Data to delman567, please contact support immediately.

International Data Transfers

delman567 may process and store Personal Data on servers located outside Malaysia. Where such transfers occur, delman567 will ensure that appropriate safeguards are in place, which may include standard contractual clauses, adequacy decisions or equivalent contractual protections that provide a level of data protection comparable to that applied within Malaysia.

By using the Platform, you acknowledge that your Personal Data may be transferred to, processed in and stored in countries other than Malaysia. Such transfers occur solely to the extent necessary to deliver delman567 services and are subject to the data-sharing restrictions described in Section 6.

Policy Amendments

delman567 may update this Privacy Policy at any time to reflect changes in data-processing practices, Platform features, applicable law or regulatory guidance. When material changes are made, delman567 will provide advance notice to registered users through appropriate channels, which may include an in-Platform notification, a notice on the homepage or an email to the registered address.

The revised Policy will state the effective date of the update. Your continued use of the Platform after the effective date constitutes your acceptance of the revised Policy. If you do not agree to a revision, you may request account closure by contacting delman567 support before the effective date.

Contact Us

If you wish to exercise your data rights, raise a privacy concern, report a suspected data breach or ask any question about this Policy, please reach the delman567 data team through the following channel:

• Email: [email protected] (plain text — not a clickable link)
• Support availability: 24 hours a day, 7 days a week
• Language support: English, Bahasa Melayu and Chinese available
• Average response: 3 to 5 minutes via live chat for urgent security matters

Written privacy requests submitted by email will be acknowledged within a reasonable period. Please include your registered account email address and a clear description of your request so that delman567 can locate your records and respond efficiently. Identity verification may be required before actioning certain requests.